No matter the sales person, at some point in their career they will most likely be involved with telesales.  The problem with telesales is that there are a lot of people doing it, so how can people differentiate themselves from every other sales call?

One possible answer for this is to help the sales people to unpolish their sales pitch, and to make it seem more natural and real.  Too many sales people will have an amazing polished sales pitch, which they deliver with a constant smile on their face, speaking in an affected tone.  This will do nothing but the person listening to the sales call off.  Instead  sales people need to talk in their natural voice, speak how they normally speak and not worry if you make mistakes while talking - you are allowed to stammer or mispronounce words, you can restart sentences if you want to - act normally!  This can be very hard to teach people to do, as all too often people put on an act when on the phone to people that they do not know.  People need to be able to relate the salesperson before they will even think about buying, so the more you come across as a normal person and not a sales robot the more likely the sales client will buy into you and what you are selling.

Related posts:

1. Telesales Tips
2. Sales Pitches
3. Cold Calling - Don’t Be perfect

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