Sold Out Trainers specialises in creating tailored training programmes that fit the prevailing cultures and specific requirements of the companies with whom we work. We don't offer "off-the-peg" solutions.
The training we create is experiential in nature and usually delivered in a workshop format. Our team of professional facilitators and specially trained actors create powerfully unique and relevant training situations that open people's minds to new and valuable ways of thinking. Our delegates tell us that the effect of our training has changed not only the way in which they think, but the way they behave.
We specialise in soft skills training, where people and attitudes make the difference. We deliver programmes in the areas of:
Closing on the day This full day interactive workshop is a challenging session which looks at giving sales people the best possible chance of closing on the day or getting the very best next steps. The session uses the actors extensively to demo good and bad practise and give all of the participants no matter what level an opportunity to...
This full day interactive workshop is a challenging session which looks at giving sales people the best possible chance of closing on the day or getting the very best next steps. The session uses the actors extensively to demo good and bad practise and give all of the participants no matter what level an opportunity to practice and build their...
Aimed at delegates new to your business, we recommend a sales programme covering all aspects of the 'Pattern of the Sale'....
This practical two-day workshop provides a clear method for handling the complexity and dilemmas of everyday sales bargaining. Who should attend: Staff involved in selling products or in concluding cross party agreements....
A highly practical workshop using corporate role-playing actors over two days to create a challenging, interactive and memorable course. Who should attend: Any new staff involved in face to face selling or those with some experience but no formal training....
This two day course, shaped around the realities within your business, will bring out the best in your telesales team by enabling the more experienced members to hone their skills and close even more more sales....
It is important to note that this course is highly interactive (participants will deliver at least three presentations each) and therefore numbers are low to compensate for the considerable one to one coaching that each delegate receives....
Delegates must come with a pre-prepared presentation ready to use on Day One of the course, including all necessary handouts and equipment, ie: flipcharts, OHP’s, Powerpoint et cetera…...
There are 101 ways to improve business, and in increasingly competitive markets it is evident that in order to gain that ‘edge’, every facet of a company needs to maximise its effectiveness. The day will be highly interactive and experiential whereby the trainer will coach and facilitate the group in a relaxed atmosphere. This will encourage...
Once you have won the account it is very important that this hard won business is given the high status it deserves, (it costs approximately six times more to get new business than it does to keep your current customers). This part of the programme concentrates on key account management giving delegates ideas and tips to stimulate new...
This two-day course offers delegates a unique opportunity to practise their interviewing skills using the services of professional role-playing actors. The course begins with a piece of forum theatre showing a typical interview. Delegates are encouraged to critique the drama, change it and actively re-enact it. On day two delegates will...
This two-day course offers delegates a unique opportunity to practise their interviewing skills using the services of professional role-playing actors. The course begins with a piece of forum theatre showing a typical interview. Delegates are encouraged to critique the drama, change it and actively re-enact it. On day two delegates will...
To make the most of a performance appraisal system it is important for everyone to approach it with a positive frame of mind....
All team leaders and managers fear the unexpected e.g. crying in an appraisal, anger when disciplining, or non co-operation in counselling sessions. How can we prepare for these situations? By using a professional actor realistic role-plays are an excellent way to practise overcoming difficult situations. Delegates will be asked to supply relevant...
Communication is an interactive process – It involves at least two people. Each person is trying to get his or her message across to the other/s to ensure a joint understanding. Too often the communication process breaks down. In order to communicate effectively we must learn to listen effectively and that can be difficult, particularly when we...
If meetings are not planned and run effectively they can become dull, de-motivating and unproductive. This course initially gives delegates the tools to run structured, successful meetings and then introduces ways to make meetings more fun and motivational using icebreakers, games and brainstorming. They will learn to manage meetings that occur...
This course deals with the human side of organisational change. It will give managers the skills to manage their people during times of upheaval and uncertainty. It will show them how to encourage others to regard change as a time for learning and development – instead of a time of low morale and dissatisfactions. This is a challenging, fast...
The ability to plan long term while maximising performance in the short term is a must for all sales managers. This course will help delegates to map out a route to success and build their analytical and team planning skills. Before training managers will be asked to carry out some research, this will help them to gain a clear picture of their...
Many organisations state that: “Our people are our greatest asset” therefore managing their performance is crucial to the success of any business. This 2 day workshop is a practical and challenging way for participants to identify the role of a manager when improving individual and team performance as well as practicing the key skills in a...
This course will build on and develop the skills introduced in the performance management workshop but will focus more on participants getting the best out of any type of interview, such as appraisals, disciplinary, recruitment and coaching etc. This will be a practical workshop using actors and scenarios to demonstrate good and bad practise in...
The major difference between coaching and other skills is that the coach’s primary responsibility is to enable and empower the person who will carry out a task, to own that task and see it through to completion. The goal of a coach is true delegation – to be able to leave the individual or team to perform to the best of their ability, while the...
The environment in which organisations operate has become ever more turbulent, forcing companies to adapt and modify themselves in order to continue to survive and prosper. Also for managers to cope with change they need to be functioning well as a team, communication and understanding are Vital to everyone’s success. This day will be a fun,...
It is important to note that this course is highly interactive (participants will deliver at least three presentations each) and therefore numbers are low to compensate for the considerable one to one coaching that each delegate receives....
Delegates must come with a pre-prepared presentation ready to use on Day One of the course, including all necessary handouts and equipment, ie: flipcharts, OHP’s, Powerpoint et cetera…...
Influencing is: “The power that somebody has to affect other peoples thinking” This is a highly practical course using professional corporate role-play actors in a combination of bespoke sketches and forum theatre. This allows delegates to see for themselves what works and what doesn’t when trying to influence colleagues, customers or their...
” A team is not a bunch of people with job titles, but a congregation of individuals, each of whom has a role which is understood by other members. Members of a team seek out certain roles and they perform most effectively in the ones that are most natural to them” Dr Meredith Belbin The team-building course paves the way for more effective...
In today’s competitive environment, high levels of collaboration, teamwork and direct communication are extremely important. Emotional intelligence can make a positive difference to the quality of decision-making, leadership, customer loyalty, creativity and innovation. The key to competitive advantage in the knowledge – driven economy is behaving...
“Time” and “Space” are widely agreed to be two of the most integral features of any business, which are usually left wanting. This often leads into the classic cliché that “Time is money”. In an effort to increase workloads, compete in tighter markets, operate in minimal spaces and incorporate technology to the detriment of manpower numbers, more...
The written word has always been a vital form of communication between departments and customers alike. Now with the wide use of email it is becoming even more important that we are able to use this form of communication effectively. Teams need to understand the difference between writing letters and emails that will be understood and ones that...
Training is a positive part of what makes any organisation work; it should be credible, effective and make a real difference. These 2 days will give the delegate an understanding of training needs analysis, planning, facilitation and delivery, as well as looking at evaluation and follow up. Trainers will also pick up a multiple of ideas that they...
Communication is an interactive process – It involves at least two people. Each person is trying to get his or her message across to the other/s to ensure a joint understanding. Too often the communication process breaks down. In order to communicate effectively we must learn to listen effectively and that can be difficult, particularly when we...
“Man owes his success to his creativity. No one doubts the need for it. It is most useful in good times and essential in bad.” Edward De Bono Thinking creatively is a practical skill, which is why this course is about applying and practising the skills rather than being told how to do them. The workshop takes delegates through a process,...
Please contact us to learn more about how we can deliver this course for you....
Please contact us to learn more about how we can deliver this course for you....
Please contact us to learn more about how we can deliver this course for you....