A lot of training can be done through the use of Forum Theater. However, the first thing that has to be answered before any discussion on how forum theater can be used is the question - what is forum theater?

Forum theater comprises of several scenarios that are acted out by professional actors, while employees watch. The scenarios are based around issues that the staff have to deal with regularly. However, the staff can get involved in the scenarios as directors and in some cases even as actors. Staff can tell the actors what to do, try parts of the scenario again but getting the actors to use different tones of voice or responses, the possibilities are endless. This allows the staff to make the scenario as close to ones that they have to deal with as possible and help them to clarify their own experiences.

Forum theater allows complex issues to be dealt with easily, while also allowing a degree of subtly into the mix as well. The scenes can be either scripted or improvised, and as long as the actors are good enough, staff attending a training session using forum theater should learn more than from a standard presentation based training session.

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