http://www.soldout-trainers.com Sun, 23 Nov 2008 10:24:03 +0000 http://backend.userland.com/rss092 en Gone are the days when simple advertising in the local publication, national press or even television was enough to build customer loyalty. We live in an information age where the internet has revolutionised the way we reach the marketplace. The internet and the way it’s used for marketing is constantly evolving. ... http://www.soldout-trainers.com/are-you-maximising-your-online-potential-306.html As a manager, you can get a job done well if you do it yourself. If you delegate once, and delegate well, you can get literally hundreds of jobs done at the same time. Sounds simple, but some managers struggle to let go and get the best out of their ... http://www.soldout-trainers.com/sound-principles-for-investing-in-your-personal-and-organisational-development-305.html Any successful manager will tell you the importance of investing in your employees to get a good return. As such many enrol in management training courses to learn about motivational techniques and systems that will improve the size and quality of output from their staff. One topic likely to be on ... http://www.soldout-trainers.com/simple-guide-to-empowering-employees-304.html Many managers attend management training courses in order to try and get the best out of their employees. Evidence suggests that as staff motivation increases, absence levels decrease. According to the Confederation of British Industry (CBI), absenteeism costs UK industry over £11bn pounds a year. The Royal Mail is painfully aware ... http://www.soldout-trainers.com/royal-mail-drives-up-attendance-303.html If your employee hasn’t responded adequately to the initial Informal Verbal discussion mentioned in a previous article, you may need to consider taking the following escalating steps: Verbal Warning This is a formal step and could be recorded on the employee’s personnel file. This should be used when the initial informal chat ... http://www.soldout-trainers.com/disciplinary-action-%e2%80%93-verbal-and-written-warnings-302.html The level of disciplinary action that a manager needs to take relating to an employee, will depend on the level of the employee’s offence or misdemeanour. The response or action should be appropriate. This requires some discretion on the part of the manager. The most long term effective, people-focused managers will ... http://www.soldout-trainers.com/first-stage-in-disciplinary-action-%e2%80%93-informal-verbal-301.html Disciplinary procedures for staff should not be regarded as a last resort; they represent steps to correct action or behaviour for the good of both the employee and the organisation, and should be seen as an opportunity for the employee’s personal development, not just a castigatory initiative. However, the growth in ... http://www.soldout-trainers.com/disciplining-for-misconduct-300.html One main reason why a manager may need to bring about disciplinary action with their staff is for: Inadequate Performance An employee may be expected to reach and maintain a certain level of performance. This may be in the form of a sales target, a manufacturing target, even customer service target and ... http://www.soldout-trainers.com/disciplining-for-poor-performance-299.html Sometimes, regardless of what you try and to get the best out of an employee, and try and get them to some kind of level of acceptable standard, they will fail to meet your expectations. This is the point where as their manager you need to ask yourself the dreadful ... http://www.soldout-trainers.com/growth-in-training-for-disciplinary-procedure-298.html This is the last in a series of articles on the way the unconscious and conscious mind applies itself to new learning. It is a very useful paradigm to help you achieve your personal development targets in all aspects of your life, but especially in business. The next time you ... http://www.soldout-trainers.com/the-four-stages-of-learning-%e2%80%93-a-summary-297.html