Here are some basic email etiquette tips that should be covered in most basic training courses.
Always use the subject line.  There is nothing worse than an email that is important but has no subject line - it makes it hard to find if at a later date.
Only send an email to those who need the [...]

Sales staff needs to be constantly evaluating themselves to see where they can improve. However, quite often, these sales staff need to be taught how to self evaluate, and how to improve on their evaluation next time. People can always improve, so there is no reason why they should not be taught the [...]

One part of sales that can be neglected in training is the closing of the sale.  What is the point in a salesperson putting in a lot of effort and work, only for them to be unable to turn all that good work into a sale?
Here are a few areas to look at:
Closing when the [...]

Staff absenteeism can be a major issue at any company.  However, it is possible to reduce both the impact and the amount of absenteeism by providing training to everyone involved, both managers and staff.
Make sure that staff know and understand how they can raise any issues and problems they have.  This can hep to cut [...]

Team building should play an important part in any departments training schedule. It can help an entire team to improve their soft skills, while at the same time helping to build bonds between different members of the team and helps the whole team to understand each other more.
There are many different ways that team building [...]

A lot of money will have gone into recruiting the new staff, so it is important that you do as much as possible to make sure that they stay a part of the company.  Induction training plays an important part in this, as a good induction training session could be the difference between staff leaving [...]

Soft skills can be the most important things that any member of staff can work on and improve. There are a wide range of soft skills, and the most important thing is that they are all transferable from one job to another. Soft skills are not technical skills, but instead are the skills [...]

Stakeholders can cause major problems if not managed properly. However it has to be said that stakeholder is one of those words that everyone uses, but not everyone understands. In the broadest sense, a stakeholder is everyone who has some sort of interest in you and the project you are working on. [...]

Good customer service training is essential if a company is to have good relationships with their clients. However, there are a few rules that should always be followed – they may seem simple, but it is important that everyone involved in customer service knows and follows them.

Listen carefully and make notes on any [...]

One of many problems in the workplace is staff bullying. It can cause many problems in a company, it can affect morale, and can even end up with the company losing valuable staff. It is important to promote an anti bullying ethos throughout the entire company, making sure that everyone understands what workplace [...]

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