MANAGEMENT TRAINING

Course: Performance Coaching
Duration: 2 Days - Max. 10 delegates
Facilitators: -
Role-play Actors: 2 Corporate Role-play actors on both days

The major difference between coaching and other skills is that the coach’s primary responsibility is to enable and empower the person who will carry out a task, to own that task and see it through to completion.

The goal of a coach is true delegation – to be able to leave the individual or team to perform to the best of their ability, while the coach/manager is off doing something else.

Benefits to you

· Learning how to coach to improve individual performance

· Understanding the coaching process and its basic skill set

· Knowing how to use proven coaching models

· Being able to apply coaching techniques to specific real-world issues

Who should attend?

– Any directors, managers and supervisors who are responsible for the performance of others.

Content to include

– Personal objectives

– What is coaching

– The value of coaching as a performance process

– The contrast between coaching and ‘command and control’ techniques

– When to coach

– The G.R.O.W. model

– Using G.R.O.W. to achieve goals

– Coaching questions

– True delegation

– Ten questions of performance

Day 2

– Coaching clinic – to review improvement

The following agenda is suggested and will probably be guided by needs arising on the day

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