There are quite a few skills that any manager needs to have.  Here are 4 that are essential skills that any good manager should have.
Technical Skills
It is important that you are able to understand if not do the jobs of the people you are managing.  How can you know if you team are doing their [...]

When organising sales training, you should try and help the sales staff involved to understand what it is that their clients want.  It can pretty much be boiled down to 4 major things:

Client Knowledge - How much do they know about the client?  Have the sales staff researched them?  Know their management structure, know how [...]